Last updated: May 15, 2025
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This privacy policy explains how Crewmate collects, uses, stores, and protects your personal data when using our mobile application distributed via the App Store and our website www.crewmate.fr.
1. Data Controller
Personal data is collected and processed by Crewmate SAS, the publisher of the mobile application of the same name.
2. Data Collected
When you create or update your user account, we collect the following data:
- First name
- Last name
- Email address
- Password (encrypted)
- Country
- Gender (optional)
- Phone number (optional)
3. Purpose of Collection
This data is used for the following purposes:
- Account creation and management
- Authentication (login via email and password)
- Personalization of emails and notifications (first/last name)
- Customizing job titles based on gender
- Pre-filling info in crew lists
- Internal statistics and usage analysis (gender, country)
- Overall functioning of the application
4. Legal Basis
According to the General Data Protection Regulation (GDPR), the collection of your data is based on:
- Your consent given during registration
- Performance of a contract (use of the app)
- Legitimate interest for security and analytics purposes
5. Data Sharing with Third Parties
We only share your first name, last name, and email address with RevenueCat, our subscription management provider, to process your billing and access rights based on your plan.
We do not share your personal data with any other third parties.
6. Hosting and Security
Your data is securely hosted in European Union, on servers provided by OVHcloud, a GDPR-compliant hosting provider.
All exchanges are made through secure HTTPS connections.
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7. File Storage and Responsibility
Files and attachments uploaded by users as part of their projects are stored securely on Dropbox, a third-party cloud storage provider.
Users are solely responsible for the information they upload and share via Crewmate. Although we do not intend for these documents to contain sensitive or personal information, it is possible that such content may be included at the user’s own discretion and under their full responsibility.
No personal data or identifying metadata (such as user IDs or project names) is transmitted to Dropbox alongside the files. Dropbox cannot identify users or projects based on the stored files alone.
Dropbox uses AES-256 encryption to protect stored files.
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8. Your Rights
You can access and edit your personal data at any time through your account settings.
You can delete your account and all associated data directly within the app. Once deleted, your data will no longer be accessible or recoverable.
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9. Age Requirement
The application is labeled “4+” on the App Store and has no age restrictions. No parental consent is required to use the app.
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10. Policy Changes
We may update this policy at any time. In case of significant changes, you will be notified by email or directly through the app.
11. Contact
If you have any questions about this privacy policy or your personal data, please contact us at: dpo@crewmate.fr